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Michelle Logan Comes to CPP as Director, Learning and Development

January, 26, 2012 --

We are very excited and honored to announce that Michelle Logan has joined CPP as Director, Learning and Development. In this capacity, she will plan, initiate and manage programs that further the professional development of CPP’s team, increase organizational strength and improve overall performance.

For the past three years, Logan has operated her own company providing business coaching, training and performance consulting. Prior to that, she was Senior Director of Learning, Curriculum Development and Quality Assurance for First Data Corporation. Logan also served as Vice President of Training and Skills Development for Optum Specialized Health Solutions in Dallas, and Vice President of Training and Quality Assurance for Precision Response Corporation in Plantation, Florida.

CPP is working to put in place the structure required to take our success into the future. And we know that will involve the training and development of our staff, so this role was enhanced and enlarged to meet those objectives. Michelle brings us a wealth of skills and knowledge. In addition to her extensive experience in training and development, she has a solid background in call center leadership, which will be invaluable to our telemarketing and recruiting call centers.

Michelle earned a Bachelor of Arts in Communications from The American University in Washington, DC, and a Master of Arts in Human Behavior and Management from National University in Sacramento, CA. She is a licensed Professional Business Coach and a Certified Master Trainer and Instructional Designer.

Welcome, Michelle. We are glad to have you as part of the CPP Team!